My delivery charge varies 

Most items are FREE, however a lot of my keepsakes are delivered in boxes and this sometimes occur's a small charge between 1.00 and 2.00

Ireland has a small surcharge of £2.00 on top of total order

If you are purchasing more than 1 item and each item carries a surcharge, I will ALWAYS refund excess postage if more than Royal Mail charges

Most items are sent in rigid boxes to ensure they reach you in the condition they left us!

These boxes are not gift boxes but protect your items whilst in transit.

We mainly use Royal Mail for delivery but do shop around for alternative couriers if your order is heavy.

Dependent on the value of your order a lot of items are sent recorded delivery and will need to be signed for

Once your order has been DISPATCHED  your order should reach you in 1 -4 days, if you do not receive it within 5 days please get in touch it is our responsibility to ensure safe arrival of your order

Royal Mail do not consider an item lost until after the 15th working day

Communication is the key to success, so if you have a query about your order and delivery please get in touch

sales@kenzocrafts.co.uk

01964 603218