Site updated 28th October 2020 - Operating on time with no issues

CURRENT 'Make' TIMES

All the times below include artwork sent and confirmed within 24 hours.

Want to order but need to know if it will be dispatched by a certain date?

Send me a message using the speech bubble bottom right of your screen & I'll let you know ASAP or email me at sales@kenzocrafts.co.uk.

We use Royal Mail and Hermes for most of our orders.

Your order will either be packaged in a padded envelope or a rigid box.

Please make provisions once you receive your dispatch email to arrange for your package to be delivered to a neighbour or safe place if you are unable to be at home.

Delivery Costs

I reserve the right to choose the postage option when your order qualifies for free delivery this is usually 2nd class unless we have discussed this prior to ordering.

Update about deliveries from Royal Mail

“From today if you receive a Parcel or something to sign for, the Postie will knock and retreat 2 metres and wait till you collect the item before walking away. If the item requires a signature, they will ask for your name and sign it as Covid 19.
This has been put in force across the country to protect everyone from the Coronavirus and help prevent the further spread.

Please be kind to your Postie, we don’t think you have the virus and they are just doing their jobs, please help them by staying at your door”

Many thanks!

https://www.royalmail.com/coronavirus